Lean Six Sigma and Cost Savings in Surgery

Hospitals and healthcare systems in general are full of areas just begging for process improvements.  The sophisticated nature of the environment, by virtue of personnel and associated education, expertise, and demand – paired with sophisticated equipment and extremely low tolerance for failures, makes solid process and associated process improvement a high priority. Lean Six Sigma (LSS) sponsors and project leaders have fertile ground here:  There is much room for elimination of waste, for improved process flow, for higher rates of...

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Sustainability & Operational Excellence

All businesses must change, grow and meet challenges in surviving and thriving.  Within dynamic change and challenge arise problems.  Generally, most businesses know what needs to be fixed, but understanding exactly how to effect fixes is another matter. This is where Lean Six Sigma’s (LSS) QPE methodology can serve.  QPE stands for:  Quantify, Prioritize, and Eliminate.  QPE methods provide the institutionalization of continuous elimination of constraints throughout the value chain.  QPE establishes metrics paired with a disciplined...

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Change Management Lessons from a Caveman

Have you ever wondered what the oldest tool is in your lean six sigma toolbox?   Some argue that Dr. John Snow’s map, which helped end the cholera epidemic of London in the mid-1800’s, was one of the first uses of a concentration diagram.   Karl Pearson gave us the standard deviation around 1893.  Walter Shewhart drew the first control chart in 1924.  In 1977, as John Travolta was strutting about in white polyester, John Tukey was working hard at Bell Labs to bring us the box plot.  So some tools are old, others relatively new.  I...

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Six Foundational Capabilities for Leadership in a Lean Transformation

One of the most important parts of a Lean or Operational Excellence business transformation is the implementation of an aggressive continuous improvement system and culture.  This requires a series of critically important management capabilities that, in theory, may seem obvious and simple, but too few organizations are truly effective at applying these skills in a rigorous and consistent way across the breadth and depth of their management team. These critical management capabilities form the backbone of management’s responsibility to...

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Daily Management: The Hidden Ingredient for Op Ex Transformation

Daily Management: The Hidden Ingredient for Op Ex Transformation Do you face challenges instilling an aggressive continuous process improvement culture?  Are the improvements you make impactful and sustainable?  As we all know, implementing change is not easy, especially when a change involves altering people’s paradigms, actions and behaviors. People-related issues are often the most challenging issues we encounter when implementing Lean and Operational Excellence.  This is particularly true and most pronounced in organizations that are...

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Creating High Performance Organizations

Creating High Performance Organizations An analysis of the highest performing organizations most often reveals an unwavering attention and dedication to the basics of Operational Excellence: driving to a set of performance goals; measuring performance against those goals; taking proactive action to resolve issues and make improvements quickly; and increasing performance expectations once targets are met. Most organizations apply these methods to some degree already, but very few have a comprehensive and integrated system with the...

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