Lean Six Sigma: A Total Strategy for Competing

Lean Six Sigma: A Total Strategy for Competing What would you say if I told you that the recent recession had been, in many ways, good for businesses? You would tell me that I’m crazy, I suspect. However, I’m absolutely serious. The recession has taught many businesses some very important lessons. And it has sorted out the high performance organizations that can adapt to change, sustain profitability and compete on a truly advanced scale. What do many of these high performance organizations have in common? They have implemented a Lean Six...

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The Three Major Approaches to Operational Excellence

The Three Major Approaches to Operational Excellence Organizations that are interested in deploying Operational Excellence initiatives, including Lean, Six Sigma, or Lean Six Sigma, have many approaches available. Although some experts might say that one particular approach is best, the fact is that organizations differ in culture and past experience, and the best approach is the one that provides the best results in each unique environment. Here I will describe three typical approaches available for deploying initiatives that focus on...

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Operational Excellence Perspectives on Lean Six Sigma

Operational Excellence Perspectives on Lean Six Sigma Over the past decade, Six Sigma concepts have made their way into virtually every profession ranging from manufacturing to the service sector, the medical field to government, educational institutions to research and development.  This year a new anthology book entitled Driving Operational Excellence – Successful Lean Six Sigma Secrets To Improve The Bottom Line hit the market, providing a compilation of case studies, experiences and insights from more than 20 authors spanning a wide...

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Business Process Improvement: Why Do Some Lean Projects Fail the Sustainability Test?

Business Process Improvement: Why Do Some Lean Projects Fail the Sustainability Test? Many Lean project improvements fail because leaders neglect to pay attention to the human side of business process improvement. Change is difficult for many people. This is especially true with long-term employees who feel the way they are doing things is the right way and change is not needed.  They tend to say, “Why fix a wheel that isn’t broken?”  At times, employees who participate in a Project Improvement Week may strategically band together and...

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Five Lean Six Sigma Change Management Secrets You Must Know

Five Lean Six Sigma Change Management Secrets You Must Know Whether you’re new to Lean Six Sigma or a seasoned veteran, being able to manage the human side of a process change is vital. Some say it’s 80% of the battle in DMAIC. You can create the best process in the world, but unfortunately, there’s no button inside Minitab® or Excel® to click that gets the workforce to engage in your new process. If the human beings who need to follow your new process don’t do so, you’ve lost your investment. The body of knowledge available on...

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