Table of Contents

Table of Contents

  • Introduction – A Personal Journey into Excellence
  • Chapter I – Peeling the Onion for Higher Performance
  • Chapter II – Lean Thinking 101: What is Lean?
  • Chapter III – Integrated Enterprise Excellence┬«: A Systems Approach to Improvement
  • Chapter IV – Value Realization Methodology (VRM)
  • Chapter V – How to Start Making Improvements Last: Demystifying Strategy Deployment
  • Chapter VI – Proven Solutions for Success in Health Care: From the Eyes of an Operational Manager
  • Chapter VII – Daily Management: The Foundation for High-Performance Organizations
  • Chapter VIII – Change Management Street Smarts
  • Chapter IX – Driving Value through Project Selection
  • Chapter X – Managerial Accounting for the Lean Enterprise
  • Chapter XI – QPE: A LSS Approach to Process Management & Sustainability
  • Chapter XII – Operational Excellence in Non-Profits
  • Chapter XIII – DMAIC: A Common Sense Approach to Healthcare
  • Chapter XIV – Are You Seeing All the Waste?
  • Chapter XV – The Continuous Improvement Routine: Your Key to Achieving Operational Excellence
  • Chapter XVI – Driving Results: Listening to the Voice of the Customer
  • Chapter XVII – Value Stream Mapping: Learning to See Transactional Processes
  • Chapter XVIII – Value Stream Mapping: Learning to See Transactional Processes
  • Chapter XIX – Lean Six Sigma for a Leaner Supply Chain: A Focus on Analytical Tools
  • Chapter XX – Importance of Conducting Financial Impact Analysis
  • Chapter XXI – Problem Solving Using Failure Mode Effects and Analysis
  • Chapter XXII – Stop Guessing and Start Selling
  • Chapter XXIII – Challenges for the Future: Introducing Education to Lean Six Sigma