Pamela D. Gladwell

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Pamela D. Gladwell, MBA, is a Lean Six Sigma Master Black Belt, author and instructor for Purdue University’s On-Line Lean Six Sigma Program. Pam is the Chief Executive Officer of Performance Excellence Academy, LLC, headquartered in West Chester, Ohio. Pam consults with companies in the topics of change management, project management and Lean Six Sigma. She is a highly sought-after conference speaker and seminar leader. Her most recent experience includes roles as President of
the Center for Quality of Management, Master Black Belt and Lean Six Sigma leader of GE Corporate Global Infrastructure Solutions, and Data Architecture Leader for GE Technology Services Group. As the Six Sigma Master Black Belt for GE-Capital Consumer Financial Services, Pam led the Executive Team in defining and prioritizing process improvement teams. She trained, led, developed, coached and certified a team of Black Belts and 450+ Green Belts through certification. She monitored Six Sigma goals and drove execution for meeting business objectives. As a result of the year’s performance, Pam received the highest award within GE Capital – the Pinnacle Award. Pam has a B.S. in Systems Analysis and an MBA from Miami University in Oxford, Ohio. She earned the Charles S. Davis Award for Excellence in Graduate Study. Pam is currently pursuing her Ph.D. in Leadership and Organizational Change. For more information or to contact Pamela in person, you can visit her website at

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